Terms Of Hire

Rental Requirements

  • All drivers must be 24 years of age or older, and have held their driver's license for no less than two years prior to the commencement of the booking.
  • Drivers 75-80 years old must provide a medical certificate (from a local or foreign physician) to confirm their fitness to operate a motor vehicle.
  • A valid driver's license with a photo from the driver's country of residence.
  • If the driver is a non-national, an accompanying visitor's driving permit will be required. This can be issued by our team.
  • All balances associated with the reservation must be settled prior to commencement.

General Terms & Conditions

FIRST GEAR CAR RENTALS provides vehicles for hire solely for the purpose of personal leisure and domestic travel purposes. The hirer is under no circumstances permitted or authorized to re-hire the vehicle provided or to carry passengers for any reward. Unauthorized drivers are strictly prohibited.

►  INSURANCE COVERAGE

All vehicles provided are quoted with basic insurance which covers damage to the third party in the event of a collision with another insured motor vehicle. In the event of an accident, whether at-fault or otherwise, the hirer is liable for a deductible of up to $1500 USD, for any loss or damage to the vehicle. In the event of an accident, after ensuring the safety of all passengers, the first course of action should be to call us at +1-246-242-2611.

Optional full Collision Damage Waiver (CDW) insurance is available, and can be purchased at a cost of $22.50 USD per day. With this coverage there is zero deductible ($0), provided the vehicle is operated in accordance with all of the terms laid out in our contract, and does not contravene the provisions of any law. If the vehicle is involved in an accident before the end of the reservation, the CDW is thereafter voided and will need to be re-purchased for the remainder of the rental period. Extended roadside assistance is included in this package. CDW does NOT cover lost/damaged keys/key fobs, petrol deficits, windshields, interior upholstery or damage to tyres, rims and hubcaps

►  PAYMENTS

All prices quoted are stated in USD (United States Dollars). We accept payment via cash (BBD or USD) upon delivery, online credit/debit cards (Visa, Mastercard, Discover, American Express), and international bank transfers/wires. Conversion of USD to Barbadian dollars will be calculated at $1 USD = $2 BBD. Electronic payments made to us are always processed according to the monetary unit shown on our booking offer (USD). We shall not be held responsible for any additional fees charged by your bank.

►  DELIVERY & COLLECTION

We offer free island-wide delivery to all private residences, hotels and villas. Collection on completion of all reservations is also complementary.

►  FUEL POLICY

Vehicles are delivered with at least a half tank of fuel. Customers are expected to refuel the vehicle to the equivalent level prior to returning the vehicle. Failure to do so may result in refueling charges up to a maximum of $150 USD. Optionally, customers may opt to include our pre-paid fuel add-on at checkout, and have the option of returning the vehicle at any fuel level.

►  CLEANING POLICY

We urge clients to take some measure of care with regards to the vehicle's interior. Smoking in any vehicle is strictly PROHIBITED. Vehicles returned with offensive odours or with excessively soiled interiors will be subject to an additional fee of up to $200 USD for valet charges.

►  ROADSIDE ASSISTANCE

If added prior to the start of the rental, roadside assistance is guaranteed 24 hours a day, 7 days a week. This covers costs that may be associated with lockouts, flat tyres, emergency fuel and/or jump starts. Replacement keys/key fobs and replacement of tyres damaged beyond repair is not covered, and all costs will be passed on to the hirer.

►  ADDITIONAL INFORMATION

All vehicle reservations include unlimited mileage. If for some unforeseen reason the model of the vehicle booked is unavailable, a vehicle of the same class or above will be substituted. Additional drivers can be added to any reservation at a rate of $3.50 USD per day, up to a maximum of $50 USD for the entire reservation. The hirer's spouse is exempt from the additional driver charges. 

Cancellation Policy

►  Clients are urged to inform us as soon as possible regarding any change/cancellation requests.

►  Bookings are only confirmed after a deposit of at least 50% or two days' rental fee (whichever is greater) has been made.

►  Cancellations made within 72 hours of the start of the booking are subject to a cancellation fee of the first two (2) days of the reservation.

►  Refunds are typically processed by First Gear Car Rentals within 3 business days, and may be subject to further processing time by the payment processor.